Gran Melia Palacio De Los Duques, Madrid, Spain

An unusual blog here for us here as Mrs Amberpark has been off on her own wee adventure!

My three girlfriends and I normally enjoy spa weekends in the UK on special occasions. This trip to Madrid was arranged to celebrate two ‘memorable’ birthdays. However, being our first overseas trip together it would set the tone as to whether we would revert to spa weekends or make this adventure the new ‘norm’.

No pressure then Gran Palacio de los Duques – here come the girls!

We arrived in two separate parties around midday. Red level check in was in a separate area from main reception desk. The process was seamless with champagne being a very welcomed addition.

The initial ‘feel’ on entering the hotel was one of opulence and relaxation and these factors combined to make us feel part of something rather special.

The hotel is stunning both artistically and structurally. The reproduction Velazquez artworks, the strikingly beautiful individual pieces of furniture and the careful restoration of facets of the original building were all breath taking.

As a party of four females, after a glass or two of champagne, we all aspired to be the princess in Velazquez’s Las Meninas but clearly there is only one princess. There is also of course, a nun, a jester, a dwarf, two ladies in waiting and the famous man himself. Suffice to say we didn’t allocate roles! Four princesses continued their trip.

The hotel is extremely central. Very well located for some major tourist sights including: Teatro Real, Palacio Real, Plaza Mayor and numerous shops, bars and restaurants. The Parque del Retiro is about a 30-minute stroll away or a couple of stops on the underground and also worth a visit. Lots to see and do.

The street the hotel was located on was rather ordinary and it is easy to miss the hotel entrance  so its worth noting this in advance to aid any journey back especially after sampling the ‘comida y bebidas’ in the close by Mercado de San Miguel.

We occupied two red level junior suites for three nights.  At 45 square metres the suite was compact, but this is not unusual for a city centre hotel.

The bathrooms had a waterfall shower and freestanding baths , clarins toiletries and hair straighteners. There was a choice of pillows and water was replenished each day.  During our stay we obtained a kettle, additional tea, extra towels etc promptly and efficiently.

We didn’t manage to visit the Thai wellness centre however we did use the rooftop pool area several times. No problem obtaining four sunbeds despite it being the weekend. Service was efficient with water and towels on tap. The 360-degree rooftop view was simply stunning, punctuated only by us averting our gaze to reach for midday refreshments!

We would like to thank Lydia Sanchez who afforded us an upgrade to junior suites and arranged for small birthday cakes in each room. Reception staff were very helpful while being inconspicuous – not an easy combination to master and waiting staff were generally good, the only exception being when we ate at Monmatre restaurant on our last night.  There, we felt our initial waiter rushed us to order even after we advised him that we wanted a little more time. This slightly tainted the experience of indulging in such a varied and delightful menu.

Overall staff were very pleasant and clearly trained in a corporate ‘melia’ standard approach. They were also patient and friendly even when one of our party practiced speaking Spanish with them.

Our red level privileges allowed us to indulge in complementary cooked breakfast, varied buffet items, hot and cold snacks and all alcoholic drinks during both day and evening as part of our stay. The benefit of this cannot be understated.

It afforded us the ability to mix our experience perfectly. Booking restaurants in the evening and availing ourselves of the hotel facilities during the day. Importantly, while this facility was prepaid it still felt like a privilege and brought us back to the hotel.  This is a clever marketing strategy and it results in a guest / hotel win win situation.

As a group of four professional women our conclusion is interesting and completely reflective of our hotel experience first and Madrid second. This surprised us. Not only have we decided to do something similar again, we have agreed to choose the hotel first and the location second.

This is solely down to our experience at Gran Palacio de los Duques in Madrid and we hope that Melia group will remember us on future trips as we will remember our first trip abroad as a group to a Melia hotel.

Muchas gracias y esperamos verlos a todos pronto.

A big thank you to a special friend for the help with the write up on this one.

Leave a Reply

Your email address will not be published. Required fields are marked *